One of my favourite things in this job is to take books from
our bookcases in the office, pack them up and send them off to another bookcase
all over of the world. It is just so nice for me to have this reminder that there
is still a huge world out there, daydreaming about traveling with the books to
Brazil, Australia, Kenya, Hong Kong, Vladivostok, Dubai, Indonesia or some
lovely Mediterranean village. I look forward to the day that an order for
Antarctica will pop up. Or a photo of Quality Chess books in Antarctica. That
would be so cool, on so many levels!
Anyway, after I am done daydreaming about travelling again, the books are packed up nice and tight, all the labels are in place, Claire and I look out to find the best way to ship them. It’s not the lowest offer we are going for, but the one that makes more sense to us. For example, delivering two books in 3 days to the USA for £30/€34/$50 is better for the buyer than have it delivered for €23 in 10 days. So we choose the option we would like to receive as customers. €34 and 2 working days delivery. And that is how we operate here at Quality Chess.
In the last 18 months though shipping cost and shipping times have skyrocketed. All those of you that you are shipping goods worldwide, understand what I am talking about. We had to increase the shipping fee after 10 years of keeping the same price and it worked. The costs are now covered and that is what our goal is; to offer the books to everyone who cannot get the books from a chess shop, while being able to cover the expenses.
But the prices for Oceania keep going up. It used to be £19.20 to send a book to Oceania with Royal Mail and it would take at least 4 weeks. It was manageable. But a little after we increased the shipping cost to €10 per book and we promised to keep it there for a year, Royal Mail increased their prices and nowadays it is £26 and it takes 8 weeks minimum. It is just unacceptable, so we went for courier services. With the average price cover for a book being €25 plus €10 shipping, and just the shipping cost for Oceania for a single book being €45, without taking into consideration any other cost, we have two options. Either stop shipping there, which would violate the principle of offering the books to everyone worldwide, or come up with a solution that will be better for everyone. You know us, we went for option number two.
Effective immediately, orders for Oceania will have a €45 flat shipping rate with UPS and the delivery will be fast! We understand people that only want to buy one book will be disappointed and we are very sorry, but there is nothing else we can do. Talk to a friend and order books together; it’s cheaper for you and better for the environment.
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